Requirements:
- Hands-on skills in Linux systems
- Experience with BPM platform like APPIAN
- Experience with queues and streaming technologies like IBM MQ/KAFKA
- Experience with RedHat Openshift platform
- Experience on Automation, CI/CD, microservices, and OpenShift
- Hands-on experience with Jenkins, GitLab, Artifactory
- Experience with monitoring, logging, and alerting technologies (ELK stack and Dynatrace preferred)
- Hands-on experience using AWS Console and command line
- Experience with tools like ServiceNow
- Hands-on experience Appian BPM platform would be great.
- Be familiar with problem troubleshooting, response, escalation, report and consolidation
- Experience in complex, large-scale IT system operation delivery and support
Responsibilities:
- Assist in the definition of SBM architecture and design specifications;
- Install, configure, maintain, and upgrade our SBM infrastructure and related applications on-premises or in the Cloud ;
- Provide support in functionality and acceptance testing during the implementation of SBM applications and platforms;
- Improve automation by building and maintaining CI/CD pipelines, automation scripts.
- Regularly monitor the performance of the SBM platform with tools like Dynatrace or ELK
- Investigate and resolve incidents/ requests relating to SBM platform
- Ensure availability of accurate documentation of standards, guidelines and procedures for effectively managing and maintaining the SBM platforms
- Prepare/compile agreed periodic activity and performance reports
- Implement and support audit and compliance regulations as per requirements
- Participate in Vulnerability process management
- Participate in Change and Capacity Management for the designated platform