Requirements:

• Hands-on skills in Linux systems
• Experience with BPM platform like APPIAN
• Experience with queues and streaming technologies like IBM MQ/KAFKA
• Experience with RedHat Openshift platform
• Experience on Automation, CI/CD, microservices, and OpenShift
• Hands-on experience with Jenkins, GitLab, Artifactory
• Experience with monitoring, logging, and alerting technologies (ELK stack and Dynatrace preferred)
• Hands-on experience using AWS Console and command line
• Experience with tools like ServiceNow
• Hands-on experience Appian BPM platform would be great.
• Be familiar with problem troubleshooting, response, escalation, report and consolidation
• Experience in complex, large-scale IT system operation delivery and support

Responsibilities:

• Assist in the definition of SBM architecture and design specifications;
• Install, configure, maintain, and upgrade our SBM infrastructure and related applications on-premises or in the Cloud ;
• Provide support in functionality and acceptance testing during the implementation of SBM applications and platforms;
• Improve automation by building and maintaining CI/CD pipelines, automation scripts.
• Regularly monitor the performance of the SBM platform with tools like Dynatrace or ELK
• Investigate and resolve incidents/ requests relating to SBM platform
• Ensure availability of accurate documentation of standards, guidelines and procedures for effectively managing and maintaining the SBM platforms
• Prepare/compile agreed periodic activity and performance reports
• Implement and support audit and compliance regulations as per requirements
• Participate in Vulnerability process management
• Participate in Change and Capacity Management for the designated platform