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How the Build-Operate-Transfer Model Accelerates Digital Transformation

How the Build-Operate-Transfer Model Accelerates Digital Transformation

Some people talk about digital transformation as if it were a walk in the park, an easy task that companies are expected to accomplish successfully and in a short period of time. But, in reality, the digital transformation process is far more complex; besides the technicality that it involves, and which includes the adoption and implementation of new technologies, digital transformation is also about the shift in business culture and the change that needs to happen in both CEOs and employees’ mentalities. And this cannot be achieved overnight.

On top of this, the current global situation is putting extra pressure on businesses, pressure that was already there to begin with, given the competitiveness that has been defining the IT industry for the last few years. It is for these reasons and out of necessity, more than anything else, that companies have made digital transformation a priority, and are on constant look-out for solutions that will assist them in reaching their goals.

And this is where the build-operate-transfer model comes in, as one of the most efficient ways to accelerate digital change. Many businesses have come to the conclusion that they cannot do it alone, and instead of getting on the digital transformation boat all by themselves, they are turning to specialized companies, to help them navigate the uncharted waters of digital transformation.

But before getting into how the Build-Operate-Transfer model helps companies accelerate digital transformation, let’s get acquainted with the way that it works.

How does the build-operate-transfer model work?

The BOT model entails a contractual agreement between the hiring company and its outsourcing partner, in which the vendor agrees to set up, run, and transfer an IT subsidiary, located either in a neighboring territory or in a distant country.

Throughout the first phase, the one that puts the “B” in BOT, after hearing and understanding its partner’s requirements and objectives, the service provider puts together the right team of specialists, acquires office spaces, sets up IT infrastructure, and deals with all administrative and legal issues. The contracting company, therefore, avoids the tedious and costly process of recruitment and legal registration, and is provided with the needed specialists, who will form the perfect team.

The “operate” phase consists of the actual development team’s work, which will be supervised by the vendor, who will also be reporting back to its partnering company. The latter will be kept up to date with the project’s progress and will benefit from regular communication with the service provider, whose mission is to make sure that everything runs smoothly.

The final phase includes the team’s transfer towards the contracting company, along with all rights and assets. The hiring business therefore, receives complete control and ownership of its IT subsidiary, and, by extension, of the development team that is already aligned to the company culture.

How can BOT accelerate the digital transformation process?

BOT offers many advantages, but the one related to the acceleration of digital transformation, may be the most noteworthy. And because digital transformation starts with people, we must highlight that the build-operate-transfer model revolves around finding the right talent. An otherwise difficult process, searching for and spotting the needed specialists, followed by onboarding, is eluded by the hiring party, and the project can start right after the vendor, that already has a talent-base from which it can choose from, builds the development team.

Together with hiring the right talent, comes the access to expertise and deeper knowledge in new technologies. The newly-formed development team will be working towards implementing optimized business processes and will add value to the contracting party. In addition, the latter will also benefit from the innovative ideas and fresh perspectives that remote specialists will bring to the table, and that will place the hiring company in the right digital direction.

Digital transformation is about speed as well. And the Build-Operate-Transfer model proves to be, once again, an excellent choice for businesses that wish to reach the next level, efficiently and in a timely manner. In this sense, the time-to-market is reduced, so companies that turn to the BOT model can keep up with their competitors, without cutting corners when it comes to quality.

Finally, the Build-Operate-Transfer model helps the hiring businesses’ internal employees develop digital skills as well. Remote teams, that possess deeper knowledge in this direction, can work closely with internal specialists and share their expertise, much to the advantage of the company.


Digital transformation is not an option anymore for companies; instead, they must constantly find ways to improve, keep up with new technologies, and accelerate digital change. The build-operate-transfer model can help businesses do all of this, and implies very little risk, as the vendor is completely responsible for the final product’s quality. With the help of the BOT model, companies can optimize business processes, digitalize all business areas, and create an innovative environment in which even the most reluctant to change internal employee, can feel at ease with the digital path that the company is on.

Build operate transfer IT services with TechTalent

Backed by 350+ IT consultants, over 250 delivered Agile projects, and over 10 years of creating successful project teams for customers in various industries, TechTalent is the go-to company when deciding to set up a BOT development center.