Project:
Subject Matter Expert/ Sysadmin/SRE role in a security solutions team (we manage a series of security solutions, bare-metal and/or VMS).

You would also be expected to take stretch-goals and strive to learn and grow and also maintaining our EDR infrastructure (previous experience with similar infrastructures is not required, but is preferred)

Requirements:

• Strong Linux OS Administration
• Shell scripting and/or intermediate Python
• Excellent written and verbal communication (English)
• Excellent problem solving/problem resolution skills
• Ability to balance priorities in order to meet multiple requirements and due dates while ensuring priority objectives receive proper emphasis.
• Strong experience with AWS is preferred- deep knowledge of Security Groups and Policies, API Gateways, and Security Governance on AWS
• Good technical communication, troubleshooting/problem-solving, creativity, and the ability to engage professionally with many teams.

Responsibilities:

• Operational Support – Maintain the infrastructure for companies users
• We receive numerous requests daily to update, expand, and support our customers. We need someone to be able to understand customer requests and provide a responsive and friendly service, participating in an on-call rotation to handle alerts and customer issues.
• Assist with day-to-day management of the tools and the infrastructure they use (capacity, monitoring, dashboarding)
• Assist in technical investigations and resolving system outages or performance impact and communicate findings for ongoing improvement.
• Assist in integrating diverse technologies in multiple environments to provide monitoring, alerting, and reporting of performance and costs.
• Assist with making sure our services are in line with compliance and security regulations
• Performance & Optimization / DevOps and Automation – Work with product teams to settle correct workloads and provide optimization guidelines regarding supported platforms.
• We need someone who can ensure that services are running at peak performance and throughput at all times.
• Build and lead automated testing and validation for system configuration.
• Build and lead automation pipelines for operational and self-service workflows.
• Build and lead automation inside configuration management tools.
• Service Design & Support – As a member of the team the candidate will work closely with product teams to identify service gaps, design new services or update existing technical services to fill gaps, and then implement these services/changes throughout our complex world-wide infrastructure.