As an Infrastructure Engineer, reporting to the Customer Success Manager, you will be part of a globally located team that works on our cutting edge passenger processing solutions. You will work alongside developers, testers and service owners within our platform and passenger applications portfolio.

Within Customer Success we support, maintain and enhance the solutions alongside other DevOps teams and act as the focal point for setting up Proof of Concepts using our technology stacks for airports around the world and supporting these projects through to live operations.

At airports across the world, our client provides self-service and agent-assisted passenger processing solutions at every step of the journey from check-in to boarding. We have a strong order book and an exciting technology roadmap.
We are a culturally and internationally diverse team, and we have achieved a great deal in a short space of time. We have big ambitions for our platform and biometric ecosystem, and we are looking to meet innovative and enthusiastic people to help us.

Requirements:

• Windows Server 2012 – 2019
• Docker, Kubernetes, and related container technologies
• MS SQL Server 2012 – 2019
• Microsoft Clustering
• Knowledge of Virtualization Technologies (e.g. ESX Server, VMWare, Hyper-V, etc.)
• Management of Messaging Services (e.g. MSMQ, Rabbit MQ, IBM MQ, …)
• Good Knowledge of Redundancy/Backup technologies: RAID, NLB, Tape Backup, NAS etc
• Database Administration (e.g. MS SQL, Oracle, MySQL, …)
• General SAN Management. (including iSCSI, MPIO, etc.)
• Understanding of Power Shell and Linux scripting desired.
• Strong communications and documentation skills

Responsibilities:

• Standardize System Level Architecture
• Automate System Implementation, leveraging processes and tools proven successful in other airport products
• Standardize/Define security architecture regarding patch management, anti-virus, server hardening, Active Directory, containers, etc..
• Engineer Disaster Recovery, Backup/Restore and other fault tolerance related product elements
• Integrate Product with Cloud Architecture
• Provide 3rd level support
• Evaluate 3rd Party Software and Integrate as needed
• Evaluate and recommend add-on utilities for system administration and troubleshooting.
• Write documentation for each integration. (Documentation includes details such as: Installation, customization, backup, and troubleshooting information)
• Ability to travel worldwide